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About Shipping

  1. How long for shipment?

Receiving time = Processing time +Shipping time.

  • Processing time: Normally 1-7 Business Days

The time we are talking about is a business day and may be delayed if we encounter holidays.

  • Shipping Time

United States, Canada:

Shipping Methods   

Freight            

Carriers

Flat Rate Shipping(Normally 8-15 Business Days)

Free

Post office, USPS, Fedex, EMS and etc.

Standard Shipping(Normally 6-10 Business days)

$5.99

UPS, EMS

Expedited Shipping(Normally 3-7 Business Days)

$9.99

DHL, UPS,Fedex

Rest of world (241 countries):

Shipping Methods   

Freight            

Carriers

Flat Rate Shipping(Normally 8-15 Business Days)

Free

Post office, EMS and etc.

Expedited Shipping(Normally 3-7 Business Days)

$9.99

DHL

 

Note: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, international couriers strikes as well as war, etc.

  1. How to track my order?

We will send you a shipping notice email after your item has been shipped which including order and tracking number. You can send these information to our customer service department, and we will help you with your delivery information. Or you can click Orderlookup on our site to see the order status.

  1. Tips for shipping:

1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Dresslim.com.

If you have any question, please contact our customer service department: support@dresslim.zendesk.com.

  1. Customs & Import Tax

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.

If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

Please find out as much as you can about your import taxes in your own country before completing your order.

E-mail: support@dresslim.zendesk.com

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